top of page
  • Do I need a referral?
    You can contact us directly through our website or by phone. Depending on your funding source (NDIS, TAC, Workcover, DVA, or private insurance), you might need a doctor’s referral and prior approval from your insurer. We can guide you through the process and let you know if a referral is necessary for your specific situation.
  • Where are you located?
    Our team provides Occupational Therapy, Physiotherapy, and Exercise Physiology services across Greater Melbourne. We also offer Occupational Therapy services in Brisbane and surrounding areas.
  • What if I live outside of Melbourne or Brisbane?
    If you're outside Melbourne or Brisbane, we offer telehealth services, potential outreach/visiting services, or collaboration with local providers to ensure you receive the care you need.
  • Do you provide home visits?
    Yes, we offer home visits if you’re unable to come to our clinic or if your needs are better met at home. Depending on your location, there may be a travel cost involved. Contact us to discuss this option further.
  • Do you only see people using a prosthesis?
    No, we work with individuals with or without prosthetics. We also support non-prosthetic mobility, including wheelchair prescriptions and training for one-handed daily activities using assistive equipment.
  • What is Osseointegration?
    Osseointegration is a surgical procedure that allows a prosthesis to be anchored directly to the bone without a socket, improving stability and comfort. Suitability requires an assessment by a surgeon and a rehabilitation specialist.
  • Do you see clients with Osseointegration?
    Yes, our clinicians are experienced in working with clients who have undergone Osseointegration (using the OPRA implant system) for both upper and lower limb prosthetics.
  • What is Targeted Muscle Reinnervation (TMR)?
    Targeted Muscle Reinnervation is a surgical procedure where amputated nerves are reconnected to nearby muscles. It helps prevent neuromas and enhances control of powered prosthetics.
  • Do you see clients following Targeted Muscle Reinnervation?
    Yes, we work with clients who have undergone TMR for pain management and to improve the functionality of powered prosthetics.
  • Can you help with returning to sports like running, swimming, and cycling?
    Yes, we assist individuals in returning to both recreational and competitive sports. We create tailored treatment plans and collaborate with prosthetists for specialized sporting prosthetics.
  • Do you see people with Phantom Limb Pain?
    Yes, we treat clients experiencing Phantom Limb Pain (PLP) using education and a variety of therapies to manage and reduce pain.
  • Do you see NDIS, TAC, Workcover, DVA, and private clients?
    Yes, we provide services to clients covered by the NDIS (National Disability Insurance Scheme), TAC (Transport Accident Commission), Workcover, DVA (Department of Veterans' Affairs), and private insurance.
  • Can you help with prosthetic trials and funding applications?
    Yes, we assist with prosthetic trials and funding applications through the NDIS, TAC, Workcover, DVA, or other insurers.
bottom of page